Coronavirus: Transport

Free bus and rail travel for NHS staff.

Driving Tests and Theory Tests

Theory and driving tests have been suspended due to coronavirus - but tests are available for critical workers.

This applies to all types of theory tests, driving tests and approved driving instructor (ADI) standards checks.

You cannot book a future driving test date:

  • If you have not booked a driving test, you’ll be unable to do so at the moment.
  • When driving tests start again, priority will be given to people who had their test cancelled. This means you will have to wait longer than usual.

If you want to cancel your test and get a full refund email the Driver and Vehicle Standards Agency (DVSA), on customerservices@dvsa.gov.uk, with your full name and 2 of the following pieces of information:

  • your driving licence number
  • your theory test pass certificate number
  • your driving test booking reference

 

Book an emergency test if you’re a critical worker

You can still get an emergency test during the suspension period if your work is critical to the COVID-19 response, or you work in a critical sector. These include:

  • health and social care
  • education and childcare
  • key public services
  • local and national government
  • food and other necessary goods
  • public safety and national security
  • transport
  • utilities, communication and financial services

Email DVSA to ask for an emergency theory test, on covid19essentialworkerstheorytest@dvsa.gov.uk

DVSA will then tell you what you need to send to prove that it’s essential your theory test goes ahead.

Theory tests

  • Theory tests are suspended up to and including 20 April 2020.
  • You’ll get an email to tell you that your test has been cancelled.
  • You’ll automatically get a refund. You’ll get an email to confirm this has been done – this may take a few weeks to arrive.
  • You’ll then have to book a new theory test for a date and time after 20 April 2020 that suits you.
  • You can still book, change or cancel tests for 21 April 2020 onwards.
  • You can apply for a refund of out-of-pocket expenses if your theory test was due to take place on or before Monday 23 March 2020

Driving tests

  • Driving tests are suspended for up to 3 months.
  • You’ll get an email to tell you that your test has been rebooked. It will tell you the new date and time of your test.
  • You will not get this email immediately - it should arrive around 2 weeks before your original test date.
  • In the meantime, do not call the DVSA customer service centre. They will not be able to help you.
  • It’s likely that your new test date will be around 3 months after your original date.
  • You can apply for a refund of out-of-pocket expenses if your driving test was due to take place on or before Tuesday 24 March 2020

Bus Travel

There has been a reduction in the frequency of bus services. For full details visit Traveline.Cymru or click here to use the 'Timetable Calculator'.

Train Travel 

A reduced timetable will operate throughout the Transport for Wales rail network starting Monday 23 March 2020. This will operate until further notice.

Check the Transport for Wales Journey Checker before you travel. The most up-to-date service information will be available on this Traveline, the TfW Rail app and on digital information screens at stations. 

Railway station ticket office opening hours will also be amended to reflect these changes in train services.

What Transport for Wales is doing for your safety and wellbeing.

  • Increased train and station cleaning.
  • Use of enhanced cleaning products.
  • Hand sanitiser at key locations.
  • Maintenance of hand washing facilities in toilets.
  • Our staff are following NHS advice on hygiene and cleaning.
  • Availability of contactless payments, self-service ticket machines and e-tickets on website, app and mobile devices.
  • Please buy tickets before boarding as on-train staff will prioritise other important safety and service responsibilities.
  • Regrettably all on-train catering is suspended until further notice.

Air Travel

The Government has advised against all unnecessary travel, click here for further information about travelling abroad.